Wednesday, 9 October 2013

We're having problems with PDFs in Firefox...

Unfortunately, we are having problem where students are unable to view PDFs using Firefox on student computers. The problem seems to be affecting university computers in the IC, libraries and student computer rooms.

If you need to view a PDF from MOLE or any other website you can use Internet Explorer. Or, in Firefox, you can save the PDF to your filestore by right clicking on the link to it and selecting 'save link as'. If you do decide to save your PDF, make sure it has a name you recognise and that it's saved somewhere you can find it, then you can open it in Adobe Reader.

We are working on a new version of firefox which, will fix the problem with PDFs and are confident that it will be available to you soon. In the mean time if you're having problems with PDFs please let us know. You can either talk to our staff in the Information Commons or send us feedback here.