Monday, 2 December 2013

We're turning off our PC booking service, MYPC...

We’re sorry to report that we’ve taken the difficult decision to switch off the MyPC booking service.

In recent weeks we’ve had a problem with the PC booking system where it unexpectedly logs out groups of students on bookable PCs. This problem creates an unacceptable risk of you losing any unsaved work when you are logged out. To ensure you don't lose your work due to a forced logout, we have turned off the PC Booking system. This means all of our PCs in the Information Commons, Western Bank Library and St. Georges Library are no longer bookable, like in our other computer rooms.

Although it's no longer possible to reserve PCs we have a number of laptops, running the same software, that can be booked for use in the Information Commons, Western Bank Library, St. Georges Library and the Health Sciences Library (RHH Site). We're going to be increasing the number of these laptops available for booking and are looking at extending the hours for which these are available, bringing in extra staff to help things run as smoothly as possible. Laptops can be booked from the MyRoom&Resource system.

We are continuing to work closely with the company that makes our PC Booking system to find a permanent fix for the problem although we have no ETA at the moment. We'll also be looking at alternative ways for students to book study spaces in the IC. We hope to have something in place in the not too distant future.

You can still see what PCs are available using the Find A PC page.
And you can also borrow laptops from the IC.