Wednesday, 16 September 2015

Information about today’s loss of IT services

Earlier today we experienced problems with some services including eFile, My Sustainable Print, Student Printing, Sheffield Online Timetables and Room bookings (CMIS), uPlayer and the University Switchboard. These services have now been restored however, they should be considered at risk for the next 24 hours.

Please accept our apologies for the interruption to service and the inconvenience it has caused.

The reliability and performance of these services is something we take very seriously. We are working closely with our suppliers to identify the original cause of the problem and take steps to minimise the risk of a recurrence.