We know that you receive mountains of emails everyday, and it can be frustrating figuring out which ones don’t come from a trustworthy source. To help protect your information security and make your life a little bit easier, Gmail has introduced two new security warnings.
The first is a filter which can warn you if a message comes from an unverified source. Thousands of ‘spoofed’ spam emails are received by University staff each year. These emails claim to come from a @shefield.ac.uk email address, but actually originate elsewhere. With the new filters in place, when an email can’t be authenticated you’ll see a question mark in place of the sender’s profile photo, corporate logo or avatar.
The second will alert you if you receive a message which includes a link to a website known for phishing, malware or unwanted software.
Seeing either of these warnings does not mean that the email is necessarily fraudulent, but it does mean that you should be particularly cautious. If the email requests personal information or contains any links you must contact the CiCS Helpdesk before taking any other action.
This extra level of security may cause your legitimate mails to be flagged if you send emails using an unknown sender. You are most likely to be affected if you;
- Send mails via third party service. For example using an external mailing or survey service such as MailChimp.
- Send mails using your Internet Service Provider’s mail servers. You will not be affected if, like most people, you use Google Mail or University servers.
Our Helpdesk has been contacting everyone we think might be affected, but if you are concerned that this change could affect you, please get in touch. You’ll be able to discuss your requirements and available options.
If you have any questions or concerns about this change, please contact the CiCS Helpdesk on 21111 or firstname.lastname@example.org